Sears Home Service, AWFUL Experience!!! Unprofessional and inept staff. I requested a visit to check my washer that was giving me an error code. The Sears employee that came to my home spent the first 20 minutes texting with the prior customer (now I guess the prior customer was having the same issue I then faced..), then asked me if I had extended warranty. I said no, and he told me I should buy a new washer. All of this without even seeing my washer!!!! When he finally decided to take care of business, he was just standing and looking at it. I had to show him what the error code mean according to my google search. To make the story short, he left without giving me an estimate, but I have to pay for wasting my time and for having to explain the technician the problem I already knew my washer had. I needed a solution. I highly recommend to hire a professional but you are not going to find it at Sears.
Sears- Awful Experience
Very Bad
