Click bait and organized scam. I have spend countless hours trying to deal with their changes on my acc, internet or wireless. They sent offers to my acc, I accept offer for example and than everything changes, "as a valued customer" instead of getting promised offer I receive new more expensive plan even if their so called offer clearly states no changes to my plan, etc...
I could spend the whole day writing about all the wasted time I had to be on the phone with customer service FOR MANY ISSUES, ALL BILLING RELATED. ALWAYS MORE, NEVER LESS than agreed. Plus many "ONE TIME FEE" etc... I just cancelled everything with them, home internet and all the wireless lines. I don't want to hear Rogers ever again!