Rendered my PC completely useless. I was having trouble with my ethernet connection so after 5 hours of troubleshooting, Clifford B instructed me to then reset my PC, assuring me that reinstalling Windows would be helpful. Something went wrong in this process and Windows could not reinstall and it was not something that could be fixed without another windows device (which I dont have an wasnt told until after). So I went from having no ethernet access to a $1700 paper weight that couldn’t even boot. He ended the conversation with “Okay you can take it to a local PC shop and I’ll email tomorrow”. This computer is my entire livelihood and this guy just flippantly screwed it up. Completely irresponsible.
Microsoft-Ruined my work
Very Bad
