Hilton- Worse experience travelling

07/17/2024

Will

Very Bad

Travel & Accomodations

I rarely stay at Hilton's however I stayed at a double tree in Dana Point through Priceline. Are these things worth complying over and to who?

  1. Hotel said light renovations. They were remodeling 20+ rooms which we were advised to walk through the work zones to get to our room. Also renovating entire parking garage, pool etc. definitely not light renovations
  2. Entire lobby, elevators, garage smelled like sewage.
  3. 3 outlets didn't work.
  4. Internet didn't work.
  5. AC didn't work for more than 5 minutes and it was 75 degrees in the room...
  6. Drilling started at 6:45...

It was the worse experience my wife and I have ever had including motel 6s. I got 0 sleep. We arrived at 9 PM and didn't realize the AC wasn't working until I woke up at 1 am tinkering. We are both avoiding conflict and saw a few others complain when we checked out so we just left.


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