The usual story: "Package could not be delivered; customer not available or business closed," even though I was home the whole time.
I phoned Fed Ex twenty minutes after receving the notice and asked for the driver to come back; CS put me on hold then said the driver did not respond so no go.
I wanted to try to have some small control over the matter so then asked to file a complaint against the driver. Figured it was a dead end but who knows had never done that before. Later I regretted it because worried I would suffer retaliation from the driver, etc.
Instead, received a call later that day: "Just following up on a complaint we received. Just want to let you know we did speak to the driver; yeah he didn't come by, I can tell by where he scanned the package. His supervisor will make sure you get it delivered next day. I am sure it will be delivered next day first thing."
Package was delivered next day early AM with no damage or issues.
Who knew complaints do get handled...
I am still paranoid about next time, though....