I placed an order 3 weeks in advance and placed my down deposit. Cake was suppose to have been delivered between 3-4 and it arrived at 9pm. Birthday party was at 5… Kept texting and calling and apparently the cake was being made that day and late. I had a panic attack, my anxiety was over the roof as the guests were leaving and the birthday person had to go too.
My friend stayed with me to wait for the cake to arrive since I paid a lot of money for it and there was nobody left in the building. I felt horrible since this was my special gift to the birthday person. I have waited a bit to post because the disappointment and hurt of this day is still there.
All I was told I could order again with a discount instead of this one being resolved and compensated for the late late delivery. I paid on time when it was requested and so I should’ve gotten my delivery when it was suppose to. Traffic is bad here but not a 4 hour delay with no care in making this better for me. No one got to enjoy the cake… Very very disappointing…