Amazon- The service is getting worse

12/27/2024

Yamal

Worst

Internet/Cable Service Providers

Used to like Amazon, but they're getting worse, MUCH worse.
1). Delivery drivers NEVER follow delivery instructions. Despite stating "Do NOT leave items on the doorstep" and providing alternative delivery instructions, they still leave items on the doorstep. 🙄
2). There's a bug in their Android app where a 'wish list' shared via Messenger will not open properly & simply states 'You don't have a profile'(!) Spent HOURS on the phone trying to explain this one to them.
3). They now implement 'dynamic pricing' meaning the price of any item may depend upon 'customer behaviour' i.e. they may adjust the price (usually upwards!) if they think they can charge you more for it!! Two people looking at the same item may see two TOTALLY different prices!!
4). Their customer support is becoming abysmal. They're usually located in some other part of the world & totally disingenuous. It's a nightmare to explain anything and incredibly difficult to maintain any continuity over any single issue.
If you order anything from Amazon, you can only hope it arrives safely & isn't faulty.
You've been warned!!


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