ADT, support line non existent!

I was connected to a bot asking me 'How it can help' with my issue. Well, it cannot! I need human support / interaction for a rather technical issue I'm facing and this option is nowhere to be found. I find this unacceptable tbh! Frankly, like Apple support, they SHINE! Happy to give more one-star reviews for Microsoft on different platforms ( ! ) Listen to the customer needs, AI is not merely called Customer support!👎