Rogers is drinking blood from the poor.
Covid boasted their income, instead of improving their services with extra cash they increased waits on the calls and and they really have some in competent staff.
I had two weeks of outage they told me that they will reimburse me for that. Now that i am reaching out there is no one to talk to.
Their online chat is the same, as soon as you mention to make adjustments in the bell they put you in indefinite hold.
They also ruined fido customer service.