Sales rep bluntly LIED to me about the products which will be installed, the cancellation policy and the technician appointment process.
Said that there are window sensors - none in the actual package
Said that there is a motion detector - none.
Said that the technician can come inside using a key in a lockbox - a lie. They can’t.
Said that the technician will call an hour prior to arriving - they haven’t.
Made mistakes in my email address so I didn’t even receive the contract initially - had to call them and ask what’s going on - and all of this during my first 2 days dealing with this pathetic excuse for a company. What a bunch of clowns. 🤡