Canva – Worst Customer Service

Recently in the middles of a time sensitive project many tabs simply disappeared. the most important tab that disappeared is the text tab. How can you create anything without a text tab. the only way to reach support is through email. so I email them they answered right away. Over the course of two day they ran me through many thing to do to retrieve my tabs. none of them even remotely worked. they sent me a bunch off solution that did not have anything to do with my situation. when I got annoyed with them they sent me a email saying they are sorry that I am frustrated because I don't know how to use the service. I replied and said I am frustrated that nothing on the site work except payment. They are simply not delivering what they say they offer. if you know another company that would like to take their place please publicize it. Im there. we should get together and start a class act law suit. Im stuck. my project and all my hard work is on their platform and I can not upload or finish. This has cost me a great deal. DO not use Canva.