AHS – They never resolve

I'm extremely disappointed with American Home Shield. On 8/26, I filed a claim. Today is the 18th but I still don't have a washing machine. They sent a contractor who had time a week later but when they came out, they said they couldn't fix it. American Home Shield sent somebody else out a week later. They put this piece in but it didn't work. Today, I called and they told me the next available thing they have is on Saturday between 10:00 and 2:00. I don't think American Home Shield is worth it. It's getting more expensive by the minute. I also would rather have somebody here in America and not out of the country to talk to. They can't do nothing. They're just there and pick up the phone.