Sears- Worst service

09/29/2024

Brenna

Very Bad

Products

I have tried to order an item from Sears.com twice, and I will not be trying to make another purchase from Sears again. Both times I was told they didn't have my shipping address (which was provided during the checkout process) so I provided it. Both times the tracking number provided was not for my shipment and was for someone else's address. Both times my item was "returned" with me never having received it. I expressed I still wanted the item but nothing was done. I thankfully was refunded, but the overall experience was terrible.