Uber Eats-Despicable service

07/16/2024

Anonymous

Worst

Food & Beverages

I received pizzas that were destroyed beyond being salvageable and Uber Eats says the "damage isn't significant."

I used them since 2021 and I don't think customer service was this bad until the past few months.

I tried every option to reach customer service, including the app chat, twitter, email, and phone call. All with the same answer saying that the food isn't damaged enough.

I wonder what the standards for making the decisions are if they are this consistent with their decision throughout all methods and different CS representatives.


Scammer Card